tc66 Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains clearly how tc66 handles your data on our Bangladesh platform.
Introduction
tc66 is Bangladesh's trusted online casino and sports betting platform. We take your privacy seriously and are fully committed to safeguarding the personal information you share with us. This Privacy Policy describes the types of information we collect, how we use it, how we store and protect it, and the rights you have regarding your own data.
By accessing or using the tc66 platform — including our website, mobile experience, live casino games, cricket betting, slots, and crash games — you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our services immediately.
This policy applies to all users of tc66, including registered account holders and casual visitors from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. We encourage you to read this document carefully and contact our support team if you have any questions.
Information We Collect
To provide you with a secure, seamless, and personalised experience on tc66, we collect certain information from you when you register, deposit funds, play games, or contact our support team. The categories of information we collect include the following:
Personal Identification Information
- Full name, date of birth, and national ID or passport number for account verification and responsible gaming compliance (21+ age check).
- Contact details including mobile phone number and email address — used for account notifications, support communications, and promotional updates (where consented).
- Residential address, district, and division — used for KYC compliance and fraud prevention.
- Username and account credentials — stored using secure hashing; tc66 staff cannot view your password in plain text.
- Payment information such as your bKash or Nagad mobile wallet number, Rocket account, Upay details, or Visa/Mastercard references — stored only in tokenised or masked form; tc66 does not store full card numbers.
Technical & Usage Information
- IP address, device type, operating system, and browser type — used for security monitoring, fraud detection, and geographic access controls.
- Session data including pages visited, games played (cricket betting, slots, live casino, crash games), bet history, and deposit/withdrawal transactions.
- Cookies and similar tracking technologies — see the Cookies section below for full details.
- Customer support communications — emails, chat logs, and feedback messages you send to tc66 support.
How We Use Your Information
tc66 processes the information we collect strictly for the purposes described below. We do not use your data for any purpose that has not been disclosed in this Privacy Policy:
- Account creation, identity verification (KYC), and 21+ age confirmation to comply with responsible gaming standards.
- Processing deposits and withdrawals securely through bKash, Nagad, Rocket, Upay, and card payment channels.
- Delivering and improving platform services — including personalising your game recommendations, cricket betting markets, and promotional offers.
- Fraud detection, security monitoring, and prevention of money laundering or suspicious account activity.
- Sending transactional notifications (deposit confirmations, withdrawal updates, account alerts) and, where you have opted in, promotional communications about bonuses or seasonal events such as BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh campaigns.
- Complying with any applicable legal obligations, regulatory requirements, or lawful requests from competent authorities.
We process your data on the lawful bases of contractual necessity (to deliver our services to you), legitimate interests (security and fraud prevention), legal obligation (KYC/AML compliance), and consent (marketing communications). You may withdraw your marketing consent at any time by contacting our support team.
Sharing of Your Information
tc66 does not sell, lease, or trade your personal information to any external party for their own marketing or commercial benefit. We share data only in the limited, necessary circumstances described below:
Payment & Service Providers
We share the minimum necessary payment data with our integrated payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process transactions on your behalf. These providers operate under their own strict privacy policies and are contractually bound to handle your data securely.
Technology & Infrastructure Partners
We work with third-party technology providers for server hosting, analytics, and security monitoring. These vendors access only the data required to perform their contracted functions, and are prohibited from using your information for any other purpose.
Legal & Regulatory Disclosure
tc66 may disclose your personal information where required to do so by law, court order, or other governmental authority. We may also share information as necessary to detect, investigate, or prevent fraud, security incidents, or other illegal activities. In such cases, we will disclose only the minimum information necessary to fulfil the legal or regulatory obligation.
Cookies & Tracking Technologies
tc66 uses cookies and similar tracking technologies to improve your browsing experience, remember your login session, and analyse platform usage patterns. A cookie is a small text file placed on your device when you visit our website. We use the following types of cookies:
- Essential cookies — required for the platform to function correctly, including session management, secure login, and payment flow integrity. These cannot be disabled.
- Analytical cookies — help us understand how players navigate tc66, which games are most popular, and where technical issues may occur. This data is aggregated and anonymised.
- Preference cookies — remember your settings such as language preference (English or Bengali), display options, and other customisation choices you have made on the platform.
You can control cookie behaviour through your browser settings. Please note that disabling essential cookies may prevent certain features of tc66 from working correctly. We do not use cookies to serve third-party advertising or to build advertising profiles linked to your personal identity.
Data Retention
tc66 retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any applicable legal, accounting, or regulatory requirements. For active account holders, we retain your data throughout your membership and for a minimum period of five years following account closure or last activity, as required for anti-money laundering (AML) compliance and dispute resolution purposes.
When retention is no longer necessary, tc66 will securely delete or anonymise your personal data so that it can no longer be associated with you. Backup copies may be retained for a short additional period before being permanently erased.
Data Security
tc66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, secure password hashing, restricted staff access controls, regular security audits, and server-level firewall protections.
While tc66 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tc66 will notify affected users promptly and take all necessary remedial action.
Your Rights Over Your Data
As a user of tc66, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details provided at the end of this policy:
- Right of access — you may request a copy of the personal data tc66 holds about you at any time, free of charge.
- Right to rectification — you may ask us to correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure — you may request deletion of your personal data, subject to tc66's legal retention obligations (e.g. AML compliance records may need to be retained).
- Right to restrict processing — you may ask tc66 to limit how we use your data while a dispute or accuracy complaint is being resolved.
- Right to withdraw consent — where you have given consent for marketing communications, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
tc66 aims to respond to all data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will inform you of the extension and the reason for the delay within the initial 30-day window.
Third-Party Links & Services
The tc66 platform may from time to time contain references or links to third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming). These providers operate their own platforms and are governed by their own privacy policies. tc66 is not responsible for the privacy practices or content of any third-party provider. We encourage you to review the privacy policy of any third-party service you interact with.
tc66 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services. Your interactions with those third parties are governed solely by their own terms and privacy notices.
Children & Minors
tc66 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 21. If you are under 21, you must not use tc66 or provide any personal information to us.
If tc66 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental consent, we will take immediate steps to delete that information from our records. Parents or guardians who believe their child has provided information to tc66 should contact our support team immediately at the email address below.
Changes to This Privacy Policy
tc66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.
Your continued use of tc66 following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the tc66 privacy team. We are committed to addressing your enquiries promptly and transparently. You can reach us at:
Email: [email protected]
Continue Exploring tc66
Now that you know how tc66 protects your privacy, explore our full range of games and betting markets — safe, secure, and designed for Bangladesh players.